TY  - BOOK
AU  - DeTienne,Kristen Bell
TI  - Guide to electronic communication: using technology for effective business writing and speaking 
SN  - 0130933481
PY  - 2002///
CY  - Upper Saddle River, N.J.
PB  - Prentice Hall
KW  - Business communication
KW  - Technological innovations
KW  - Business presentations
KW  - Business writing
N1  - Includes bibliographical references and index
ER  -