TY  - BOOK
AU  - Ward,John
AU  - Daniel,Elizabeth
TI  - Benefits management: delivering value from IS and IT investments 
SN  - 047009463X
PY  - 2006///
CY  - Hoboken, NJ
PB  - John Wiley & Sons
KW  - Information storage and retrieval systems
KW  - Business
KW  - Information technology
KW  - Management
N1  - Includes bibliographical references (p. 386-391) and index; The challenge of IS/IT investments -- Understanding the strategic context -- The foundations of benefits management -- Establishing the why, what, and how -- Building the business case -- Stakeholder and change management -- Implementing a benefits management approach -- The importance of context -- From projects to programmes to portfolios -- Creating a better future
ER  -