TY  - BOOK
AU  - Hall, Stephen.
AU  - Blappert, Troy.
AU  - O'Brien, Christopher J.
TI  - First class service 2 : : english for the tourism and hospitality industry 
SN  - 9789814392761
AV  - CIR PE 1116.R47 H35 2012
PY  - 2012///
CY  - Singapore : 
PB  - Cengage Learning
KW  - English language
KW  - Conversation and phrase books (for restaurant and hotel personnel)
KW  -  Hotel management
KW  - Terminology
ER  -