TY  - BOOK
AU  - Hsieh,Tony
TI  - Delivering happiness: a path to profits, passion, and purpose 
SN  - 9781455508907
AV  - CIR HF 5386 H75 2010
PY  - 2010///
CY  - New York
PB  - Business Plus
KW  - Success in business
KW  - Leadership
N1  - Includes bibliographical references and index; In search of profits -- You win some, you lose some -- Diversify -- Concentrate your position -- Platform for growth : brand, culture, pipeline -- Taking it to the next level -- End game
N2  - Tony Hsieh--the widely-admired CEO of on-line shoe retailer, Zappos--explains how he created a unique culture and commitment to service that aims to improve the lives of its employees, customers, vendors and backers. Even better, he shows how creating happiness and record results go hand-in-hand
ER  -