TY  - BOOK
AU  - Herzlinger,Regina E.
TI  - Consumer-driven health care: implications for providers, payers, and policymakers 
SN  - 0787952583
PY  - 2004///
CY  - San Francisco
PB  - Jossey-Bass
KW  - Consumer protection
KW  - Consumer satisfaction
KW  - Consumer-driven health care
KW  - Medical care
KW  - Evaluation
KW  - Medical economics
KW  - Patient satisfaction
KW  - Consumer Participation
KW  - Delivery of Health Care
KW  - Economics
KW  - Organization & administration
KW  - Health Care Costs
KW  - Health insurance
N1  - Includes bibliographical references and index
ER  -