TY - BOOK AU - Foundation,National Restaurant Association Educational ED - Educational Foundation (National Restaurant Association) TI - Hospitality and restaurant management: competency guide SN - 0132283808 PY - 2007/// CY - Upper Saddle River, N.J. PB - Pearson/Prentice Hall KW - Business ethics KW - Entrepreneurship KW - Hospitality industry KW - Management KW - Personnel management KW - Restaurant management N1 - "A core credential topic of the NRAEF certificate program"--Cover; Includes index; The dynamics of leadership in the hospitality and restaurant industry -- Goal setting in the hospitality and restaurant industry -- Communicating effectively as a leader and manager -- Managing compensation -- Managing terminations -- Motivation and employee development -- Win-win scheduling practices -- Teamwork in the foodservice and hospitality workplace -- Dimensions of problem solving -- Planning and conducting effective meeting ER -