TY  - BOOK
AU  - McDermott,Ian
AU  - O'Connor,Joseph
TI  - Improving communication skills: through the NLP approach 
SN  - 8179290441
PY  - 2003///
CY  - New Delhi
PB  - Infinity Books
KW  - Communication in management -- Psychological aspects
KW  - Neurolinguistic programming
N1  - Includes bibliographical references and index
ER  -