TY  - BOOK
AU  - Kovalchek,John
TI  - Credit and collection: the real world 
SN  - 9781477282199
PY  - 2012///
CY  - Bloomington, IN
PB  - AuthorHouse
KW  - Credit--Management
KW  - Credit--Management--Handbooks, manuals, etc
ER  -