TY  - BOOK
AU  - Hilyer,Lee Andrew
TI  - Interlibrary loan and document delivery: best practices for operating and managing interlibrary loan services in all libraries 
SN  - 9780789031297
PY  - 2006///
CY  - New York
PB  - Haworth Information Press
KW  - Document delivery
KW  - United States
KW  - Interlibrary loans
N1  - "Co-published simultaneously as Journal of interlibrary loan, document delivery & electronic reserve, volume 16, numbers 1/2 2006."; Includes bibliographical references and index; Introduction to interlibrary loan -- Governing policies for interlibrary loan -- Borrowing -- Lending -- Copyright in the interlibrary loan department -- Management of the interlibrary loan department -- Additional considerations
ER  -