TY - BOOK AU - Rantucci,Melanie J. TI - Pharmacists talking with patients: a guide to patient counseling SN - 0781763304 PY - 2007/// CY - Philadelphia PB - Lippincott Williams & Wilkins KW - Communication in pharmacy KW - Health counseling KW - Pharmacist and patient KW - Pharmacy KW - methods KW - Counseling KW - Pharmaceutical Services N1 - Includes bibliographical references and index; The role of patient counseling in pharmacy -- The definition and goals of patient counseling in pharmacy -- Understanding patients' needs, wishes and preferences -- Helping patients with adherence and decision making -- The counseling session -- Information provision and educational methods and resources -- Human interactions and counseling skills in pharmacy -- Tailoring counseling to meet individual patient needs and overcome challenges -- Implementing patient counseling as a pharmacy service ER -