TY  - BOOK
AU  - Sommerville,Kerry L.
TI  - Hospitality employee management and supervision: a practical approach 
SN  - 9780471745228
PY  - 2007///
CY  - Hoboken, N.J.
PB  - John Wiley & Sons
KW  - Hospitality industry
KW  - Personnel management
N1  - Includes index
ER  -