TY - BOOK AU - Manion,Jo TI - From management to leadership: strategies for transforming health care SN - 9780470886298 PY - 2011/// CY - San Francisco PB - Jossey-Bass KW - Health services administration KW - Psychological aspects KW - Interpersonal relations KW - Leadership KW - Health Facility Administrators KW - Efficiency, Organizational KW - Health Services Administration KW - Interpersonal Relations N1 - Includes bibliographical references and index; Leadership : an elusive concept -- Cultivating the leadership relationship -- Building commitment : getting others to follow -- Communicating with clarity -- The art of effectively facilitating processes -- Getting results -- Developing others -- Conclusion : leading in the future ER -