TY  - BOOK
AU  - Bovee,Courtland L.
AU  - Schatzman,Barbara E.
AU  - Thill,John V.
TI  - Business communication essentials
SN  - 0131209787
PY  - 2004///
CY  - Upper Saddle, New Jersey
PB  - Pearson
KW  - Business communication
N1  - Includes bibliographical references and index
ER  -