TY  - BOOK
AU  - Oetzel,John G.
AU  - Ting-Toomey,Stella
TI  - The SAGE handbook of conflict communication: integrating theory, research, and practice 
SN  - 0761930450
PY  - 2006///
CY  - Thousand Oaks, Calif.
PB  - SAGE Pub.
KW  - Communication in the social sciences
KW  - Conflict management
KW  - Social conflict
N1  - Includes bibliographical references and indexes
ER  -