TY - BOOK AU - Miller,Brian Cole TI - Keeping employees accountable for results: quick tips for busy managers SN - 0814473202 PY - 2006/// CY - New York PB - AMACOM KW - Goal setting in personnel management KW - Performance standards N1 - Includes index; Set expectations -- Invite commitment -- Measure results -- Provide feedback -- Link to consequences -- Evaluate for effectiveness ER -