TY - BOOK AU - Malone,Samuel A. TI - A to Z of training and development: tools and techniques SN - 8179923665 PY - 2005/// CY - Mumbai PB - Jaico Pub. KW - Employee training personnel --Handbooks, manuals, etc KW - Employees, Training of -- Handbooks, manuals, etc N1 - Includes index ER -