TY  - BOOK
AU  - Corvette,Barbara A.Budjac
TI  - Conflict management: a practical guide to developing negotiation strategies 
SN  - 0131193236
PY  - 2007///
CY  - Upper Saddle River, NJ
PB  - Pearson Prentice Hall
KW  - Conflict management
KW  - Negotiation in business
KW  - Strategic planning
N1  - Includes bibliographical references (p. 293-302) and index; Defining negotiation and its components -- Personality -- Conflict -- Negotiation style -- Key negotiating temperaments -- Communicating in negotiation -- A note on cultural and gender differences -- Interests and goals in negotiation -- Understanding the importance of perception in negotiation -- Effects of power in negotiation -- Asserting yourself -- Principles of persuasion -- Rules of negotiation and common mistakes -- The negotiation process and preparation -- Alternative styles, strategies, and techniques of negotiation -- Team negotiation -- Negotiation in leadership and public relations -- Third-party intervention -- Using your personal negotiating power -- Post-negotiation evaluation
ER  -