TY - BOOK AU - Benton,Debra A. TI - Executive charisma SN - 0071462139 PY - 2003/// CY - New York PB - McGraw-Hill KW - Charisma (Personality trait) KW - Communication in management KW - Executive ability KW - Executives KW - Conduct of life N1 - Be the first to initiate -- Expect and give acceptance to maintain esteem -- Ask questions and ask favors -- Stand tall, straight, and smile -- Be human, humorous, and touch -- Slow down, shut up, and listen -- Completing the puzzle ER -