TY  - BOOK
AU  - Kock,Ned F.
TI  - Systems analysis and design fundamentals: a business process redesign approach 
SN  - 1412905850
PY  - 2007///
CY  - Thousand Oaks, Calif.
PB  - SAGE Pub.
KW  - Information technology
KW  - Management
KW  - Management information systems
KW  - System analysis
KW  - System design
N1  - Includes bibliographical references (p. 299-311) and index
ER  -