TY  - BOOK
AU  - Harris,Richard M.
TI  - The listening leader: powerful new strategies for becoming an influential communicator 
SN  - 0275989836
PY  - 2006///
CY  - Westport, Conn.
PB  - Praeger Pub.
KW  - Business communication
KW  - Communication in management
KW  - Leadership
KW  - Listening
N1  - Includes bibliographical references and index; Approaching listening -- The listening leader--a first approximation -- Attitudes and demons -- Toward conversational continuity and responsibility -- Strengthening focus -- Spanning the communicational divide -- Eleven tips for boosting memory and recall ability -- Three ways to keep listening sharp -- Listening and leadership -- The seven core attributes of a listening leader
ER  -